Technical Writer III

Synergis IT

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Technical Writer III

NYC, NY (remote start, preference to local candidates)

12+ month contract (potential to extend, benefits offered)

*Writing portfolio/samples required for further consideration

Project Overview:

  • Our team is a developer infrastructure team that provides solutions for internal developers. In this role, the tech writer would: 
    • Provide the technical writing to ensure developer infrastructure products and services are robustly documented. 
    • Document the infrastructure landscape (applications, developer tools, etc.), as well as more operational guides like playbooks and training materials.

Overall Responsibilities:

  • Write, edit, and properly position documentation about our developer environment.
  • Work with engineers and Program Managers to understand workflows and identify prioritization for doc needs.
  • Facilitate, edit, and curate documentation produced by engineers, and establish processes to bootstrap engineers to create docs.
  • Design information architecture for complex documentation sets.
  • Publish in a variety of media and tools, including raw HTML, Markdown, Javadoc, and g3doc.

Top 3 Daily Responsibilities:

  1. Obtain requirements from engineers, developers, and program managers
  2. Prepare a draft / proto-type of the documentation to be reviewed
  3. Create a change list as part of g3docs and have it reviewed and submitted

Skill/Experience/Education Mandatory

  • At least 5 years of experience in technical writing and information architecture such as codelabs / dev facing documentation / migration documents / client libraries
  • Strong communication skills in presenting to diverse audiences (engineers, senior leadership, product managers, program managers, developers, business users, etc.)
  • Strong record of independence and success in technical writing, including skills like overseeing a set of documents in multiple formats, establishing writing goals and standards, and fostering a single voice to establish brand.
  • Willingness to dig into details
  • Know how to present information at various levels when called for (deep dives but also can give the 25,000 foot view when needed)
  • Solid researcher who is naturally inquisitive in nature
  • Background in problem solving and innovation.

If interested in learning more or applying to this position please visit: https://creative.synergishr.com/jobs/

Synergis Creative (creative.synergishr.com/) is a specialized division of Synergis (www.synergishr.com) that serves the needs of leading creative firms, departments and agencies. Synergis Creative carefully matches creative and marketing talent to a full-time, contract or project positions.

Synergis Creative recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities.

Synergis Creative/Synergis is an Equal Opportunity/Affirmative Action employer.

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