Senior Project Manager – Technical Operations

Synergis IT

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Title: Senior Project Manager – Tech

Duration: 12+ month contract (possible extensions or conversion)

Location: Santa Monica, CA (initially remote)

Let's Dive In:

Why is the Technology team important to our client?

Our client’s technology team is leading the way for new opportunities in the digital realm focusing on health and fitness. They provide consumer-facing eCommerce experiences and high traffic CRM for their network users which are supported by enterprise applications for order processing and fulfillment engine.


What will you be doing as a Senior Project Manager:

      Overseeing successful outcomes on multiple project efforts within the Technical Operations space (Infrastructure, Development Operations, Systems Operations, Database Operations, and Tech Services/Help Desk). Example efforts:

      Environment stand-ups from provisioning through to application QA validation

      Implementation of system monitoring/operations and logging tools

      Implementation of Office365 toolsets

      Leading day-to-day project management efforts: Scrum master, work plan management, risk/issue management, reporting status, driving project deliverables.

      Communicating effectively with project team leads and members so they feel as though they have adequate knowledge of milestones, progress and what is required of them.

      Aligning, tracking, and ensuring proper execution of the project as it relates to resource planning, business process changes, training, financial health, and operational readiness.

      Recognizing and managing cross-team dependencies, properly managing risks and change, ensuring the program is aligned to desired outcomes.

We’d love to chat if you have:

      5+ years managing end-to-end complex technology projects, particularly around with eCommerce businesses and systems that support them.

      BA / BS degree in related field.

      “Big 4” (or equivalent) consulting experience strongly desired

      Deep interest and experience working with the Technical Operations/CTO space – with familiar across Infrastructure, Operating Systems, Virtualization, Help Desk, NOC, etc.

      Familiarity with Office365 implementations as well as technical monitoring and logging tools.

      Demonstrated capability working a robust project plan, managing resource capacity and budget against that plan.

      Expertise with JIRA, in particular navigating, analyzing using filters/queries, and assessing velocity and backlog across several teams for getting early indicators of project schedule health and scope pressure.

      Expertise with spreadsheet tools (Excel/Google sheets) to perform related analysis tasks using advanced features, pivots, graphing.

      Driver mentality, with ability to facilitate discussions among the correct people to resolve issues and set direction.

      Experience with requiring strong acuity managing dependencies across teams.

      Exceptional influencing and delivery abilities without a reporting structure.

      Excellent organizational, technical writing, oral and interpersonal communication skills, and keen attention to detail.

For immediate consideration, please send an updated resume to Pia at:

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