Project Manager/Salesforce Administrator

Synergis IT

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Salesforce Project Manager

Durham, NC

Longt-term Contract

  • Act as the subject matter expert for our Salesforce instance.
  • Partner closely with our front line sales teams and Engineering teams to ensure appropriate prioritization and timely completion of features. 
  • Anticipate and escalate roadblocks when they arise, to ensure on-time project completion. 
  • Regularly present on the status of your project to Customer Engagement stakeholders. 
  • Lead system testing with the necessary stakeholders and provide feedback that the owners of downstream reports understand how any changes will impact their teams.  

Responsibilities: 

  • Act as a trusted tester to the development of a new Salesforce instance.
  • Develop a knowledge and understanding of the business requirements and be able to identify and flag potential gaps.

Skill/Experience/Education

  • Expertise in Salesforce Bachelor's degree or equivalent practical experience.
  • 1-3 years of work experience in program/project management Experience identifying opportunities for product and process improvement
  • Excellent communication skills
  • Experience and knowledge in using Google Sheets/Excel
  • Expertise in Salesforce Service Cloud 
  • Experience in Salesforce Vlocity Experience in SQL 
  • Salesforce admin certification

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