Program Training Coordinator

Synergis IT

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Title: Program Training Coordinator

Location: Mountain View

Duration: 6+ months

 

Our client is looking for an exceptional Program Training Coordinator to manage the operational logistics for a Technical Onboarding Program. Strong candidates will be enthusiastic, dedicated, and focused on strategic development and delivery of learning and development programs. The candidate must have experience executing projects and will be a highly motivated professional with demonstrated organizational and communication skills.

 

We are looking for a highly motivated professional with demonstrated organizational, communication, and execution skills. Candidates need to be extremely proactive, responsible, detail-oriented, and demonstrate a high level of “scrappiness” (i.e., be a self-starter and get the job done). Additionally, candidates need to have experience with public speaking and be generally comfortable in front of a large audience of up to 250 either virtually or in person.

 

Responsibilities:

·        Manage program timelines and coordination flawlessly

·        Interface with other departments as necessary to push programs forward, maintain relationships, and leverage cross-functional work

·        Manage communications for specific program launches 

·        Manage program coordination balancing different timelines, priorities, and intra-team relationships

·        Manage scheduling, coordination, and communication of training classes and events in multiple office locations, including:

·        Schedule classes/events

·        Book rooms (post-COVID)

·        Schedule and communicate with facilitators to ensure that everything is ready upon execution

·        Be the point person to address questions from students and facilitators via email aliases 

·        Be available to answer urgent questions during the week from facilitators/students via email, ping, and in-person 

·        Work closely with the team to accommodate changes in scheduling or facilitator needs

·        Be flexible and find innovative ways to problem solve as needed

·        Develop and maintain a positive relationship with a large team of volunteer facilitators

·        Evaluate data to make decisions and recommendations to further improve the program

·        Escalate issues to more senior program managers and the team as needed

 

Skill/Experience/Education

·        BS/BA degree or equivalent Project coordination experience (2 years minimum)

·        Experience executing on coordination of different programs

·        Strong organizational skills

·        Strong written and verbal skills

·        Ability to manage various projects

·        Ability to prioritize tasks and projects with little guidance

·        Ability to build partnerships with key stakeholders

·        Ability to work well with others globally and support different time zones in a timely manner

·        Can-do attitude

·        Willingness to pitch in High proficiency with Google Calendar, Google Docs, and Gmail

·        Prior experience working with engineers and/or coordinating training for a technical audience

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