Fraud Analyst

Synergis IT
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Title: Fraud Analyst
Location: Omaha, NE
Duration: 1 year
Searching for your dream job? Our client strives to help employees find passion and purpose. Join us in changing the way the world works. We are looking for a Trust & Safety Jobs Fraud Analyst who will be responsible for processing and investigating jobs to ensure there are no fake or scam jobs, as well as no jobs with harmful content for our members. Report and reconciliation of disputes, as well as, minimizing risk and loss is essential in this position. The position is expected to complete inquiries in a timely and precise manner. Serving our more than 650 million members worldwide, the Trust & Safety team is the group tasked with keeping our site a professional place. Our team members are proactive, motivated, organized, and possess a global perspective – and able to work well in a team-oriented environment. The analysts are directly responsible for making the internet safer, protecting free speech and defending our brand. You will have exposure to engineering, policy and data analyst stakeholders and will need to help define and implement operational solutions to emerging threats. In addition, you will perform other key Analyst functions including driving improvements in the team's processes, technology and tools.
Basic Qualifications:
1+ years of experience with content policy, fraud or anti-abuse operations
BA/BS degree in a related field
Preferred Qualifications:
Knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
Knowledge of social media and the technologies that support it
Familiarity with Internet policy and regulatory environments like spam prevention, fraud detection, account takeovers etc.
Passion for keeping our users safe while protecting free speech
Excellent interpersonal, communication and follow-up skills
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Responsibilities:
Interpret and enforce policies related to fake/fraud jobs, scam jobs and jobs with harmful content
Remain up to date on key workflow changes, operational guidelines and policy updates
Effectively identify problems and issues by performing relevant research using the appropriate tools
Communicate effectively and concisely with internal partners
Provide feedback to management regarding necessary changes and updates; including but no
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